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Frequently Asked Questions

Why is the resort non-smoking?

Since we’ve taken ownership of the resort in 2016, we have observed some guests disposing of cigarette or cannabis butts on the resort grounds, often still burning. Sadly, having experienced the devastating effects of wildfires in the South Cariboo and its impact on our business, we simply can’t risk this danger. Plus, as a pet friendly resort, we want to protect our furry family members from the dangers of ingesting this toxic litter. To reduce the smell of smoke or vaping to enter the buildings, our best recourse is to ban all smoking and vaping on the Resort grounds.

Is the Resort pet friendly?

Yes, BUT, only the Pine Cottage (yellow) and the Fir Cottage (green). The Lodge and Cedar Cottage (red) are no pet zones. Please review our pet policy carefully as we do enforce these rules.

Are the Cottages (cabins) lakefront?

The cottages have a beautiful lake view, overlooking the wetland, which offers great opportunities for wildlife viewing and bird watching…but they are not near the shoreline. It’s a short walk (850ft – 280 meters) to the main waterfront and beach. See the resort diagram for a better idea.

How many people can we book in the Lodge?

There are 5 bedrooms and 10 beds in the Lodge – combination of queen size beds (4) and twin beds (6), so if you max out the space in beds, that’s 14 people. 2 bedrooms have small pull out couches suitable for small children. Some of the bedrooms, we can squeeze in a small foam mattress on the floor. The safe capacity of guests on the 2 floors of bedrooms is 20. Our pricing is based on 14 people and extra fees may apply for up to 6 additional children.

Where is WiFi available?

We currently offer free WiFi at the office. The signal does not reach the cottages or the lodge, but a short walk towards the office and you’ll soon pick up a signal. As better hi-speed internet infrastructure becomes available in the region, we will explore the option of expanding WiFi availability.

What is your cancellation policy?

When you make your reservation on our website, you will pay a 25% non-refundable deposit.

If you cancel your cottage reservation before 14 days to check-in, there will be no additional charges. If you cancel with fewer than 14 days, the balance of your invoice will be charged to your credit card.

Lodge bookings require a 30 day cancellation.

If you want to move your check-in date to some other time within the same calendar year, as long as you are within the cancellation period of more than 14 days, we can apply your deposit to the new date, based on availability. You’ll need to contact us to change your dates.

Are you open in the winter?

YES! We are a four season resort, with some exclusions. The cottages are open year-round. The Lodge is open from mid May to mid October. 

Can you swim in Ruth Lake?

Absolutely! The lake is fairly shallow, so it warms up nicely for summer swimming. Depending on your tolerance for cold water, you can enjoy a ‘refreshing’ swim by June. The most popular time of year for swimming is from July to mid September where lake temperatures can reach 20C and sometimes higher. We have a nice beach area for swimming where we’ve cleared away any plant life and pointy rocks. The dock is strictly for boat use, so no diving, sunbathing or swimming too close to the dock.

Important to note – there’s no lifeguard on duty so parents must supervise their children. We highly encourage wearing a life vest or some type of PFD when in the lake. It’s the best and safest option for enjoying lake activities.

What do we need to bring with us?

We supply almost everything you need. You only need to pack your toiletries – hair products and shower soap, and your groceries. We supply hand soap in the bathroom and dish soap in the kitchen, plus all your bed sheets, pillows & towels. Remember important things like bug spray and sunscreen.
If you’re traveling with your dog, and it likes to go swimming, please bring your own dog towels.
Watch our Facebook page for updates on what’s ready to eat in the garden as you won’t likely want to pack those groceries so you can take advantage of what’s been freshly picked for you to enjoy.

Why is there a boil water notice in the Lodge and Cottages?

When a Resort provides drinking water to their guests, water samples must be taken, once a month, to Interior Health (local hospital) to be tested for bacteriological activity. Our water sources are hooked up to robust filtration systems, and we’ve had tests done in the past with no issues, but we don’t always take samples in for monthly testing. We simply leave up the boil water notices posted in case we miss a test. We have been drinking this water without boiling it for years and have never experienced any health problems. If you have any concerns, please either bring bottled water or take the time to boil any drinking water for 1 minute.

Where’s the closest store?

Although we have a few ‘emergency’ supplies in the office (bug spray, toothbrush, tooth paste, soap), if you need to do some shopping, you have a few options. The General Store at the Forest Grove gas station stocks convenience items, pantry groceries, liquor and other products and is located 12 km from the resort. For ALL your shopping needs, the town of 100 Mile House has everything you could want and is located 33km from the resort. There’s a Save-On Foods and a FreshCo, a BC Liquor Store, a few pet stores, Higher Ground Health Food store and many other shops, restaurants and tourist attractions.

If you have any other questions for us, simply complete our contact form or email us and we’ll get you some answers shortly.